NeverBlank support

How can we help?

Email neverblank.app@gmail.com and include the app version, your iPhone model, and a short description of what happened. Do not include passwords, authentication codes, or sensitive practice content.

7-day money-back guarantee (web purchases)

If you bought NeverBlank on the web and it isn’t for you, you can get a full refund of your first charge:

1. Email neverblank.app@gmail.com within 7 days of your first charge.
2. Send it from the email address you used at checkout and say you’d like a refund.
3. We refund the full charge to your original payment method.

This applies to purchases made on the web. Apple controls refunds for purchases made in the iOS app; request those through Apple.

Voice spar won’t connect

1. Confirm NeverBlank has microphone access in iOS Settings.
2. Switch once between Wi-Fi and cellular, then try again.
3. Disconnect and reconnect Bluetooth headphones if audio is routed incorrectly.
4. Force-close NeverBlank, reopen it, and start a new spar.

Restore a purchase

Open the NeverBlank paywall and choose Restore Purchases. Use the same Apple ID that made the purchase. Apple subscriptions can also be reviewed in iOS Settings under your Apple ID and Subscriptions.

Sign-in trouble

Reopen NeverBlank while online and use the same Apple or Google sign-in method you originally selected. If the app asks you to sign in repeatedly, contact support and include whether you used Apple or Google—never send us your password.

Delete your account

In NeverBlank, open Settings and select Delete Account. Account deletion is permanent. It does not cancel your Apple subscription, which must be managed separately through Apple.